Resources

Contact the office manager to request your @serhant.com email setup. Once created, you can access it via Outlook at outlook.office.com using your provided credentials.

Commission splits vary by agent agreement. Please refer to your signed Independent Contractor Agreement or contact your broker for specific split details.

New listings should be entered in Total Brokerage first. Once approved, MLS submission is handled through your Stellar MLS account. Ensure all required documents are uploaded before submission.

For all transaction coordination questions, reach out to the TC team via the office Slack. For urgent matters, text Sarah at the number on the Squad page.

Marketing materials are ordered through Design Lab for digital assets, or through SERHANT. corporate for approved print vendors. All branded collateral must follow the SERHANT. Brand Guidelines.

Download the General Referral Template from the Documents section above, complete all fields, and submit to the broker for signature before initiating any referral arrangement.

Submit your listing or closing story through National Social (available in the Tools section). Include professional photography, key stats, and your preferred agent bio language.

Properties listed at $2.5M or above are eligible for the S. Signature program, which provides concierge-level marketing, dedicated content production, and national brokerage exposure.

Your Luxury Presence site is managed at app.luxurypresence.com. Login credentials are provided during onboarding. Contact the office for password resets or account issues.

Earnest money should be wired or delivered per the purchase contract instructions. Use the Wire Transfer Form from the Documents section and always verify wire details directly with the title company.

As independent contractors, agents manage their own schedules. However, please notify the team via Slack when you will be unreachable for 48+ hours so coverage can be arranged for active transactions.